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Ask us Questions!  We'll find the solution.

  • How will your staff know our facility?

    We meet will meet with you and orientate ourselves as a management team to the things you want the Agency staff trained on. We will assign your facility a team leader who will orientate each staff member to your facility unless you prefer to do it yourselves.  This team leader will act as your liaison to keep up to date with your facility's requirements. 

  • What happens if I need to get in touch after business hours

    Our office telephone number 705-640-5394 is answered after hours by TLC Muskoka scheduling staff.

  • I see your website states cost savings, how can we save costs by using your company for Shift Relief Nursing and PSW’s?

    We have better rates than other agencies because we are local, so you are not paying for travel time, accommodations for out of town staffing, mileage and other added costs.   We also save you money by providing you with a full roster for your casual pool. More and more places are now using agency staffing for their casual pool, as it keeps staff employed with more consistent hours, and saves you the costs of employee turnover, orientation, employee deductions, training, paid meetings, and sick time.


    Let us take over your casual employee needs; it will save you time and money. Give us a call and let us explain how it works. For some this is the way of the future, for you, the future is here!

  • Do your staff have the mandatory annual training?

    Yes, we train all of our staff on the annual mandatory training and ensure our staff keep it up to do date so that you do not have too. This is another one of your cost and time savings benefits.

  • How can I be assured the Shift Relief Nursing staff are Professional, trusted, reliable and experienced?

    Staff must provide a recent Vulnerable screening sector and police check, have CPR, TB testing, and complete our extensive orientation. 

    Our staff is trained to be adaptable and flexible while presenting themselves in a professional manner at all times.  Our staff understands that each facility will have unique procedures and to follow the lead of the charge staff.